Returns Policy

Right to Cancel Order

As all our gifts and hampers are made to order, you can only cancel the order 12 hours prior to dispatch in order to receive a full refund. Orders that are cancelled subsequently and prior to dispatch will only receive a 50% refund in the form of a Hampermania voucher. Orders cannot be cancelled after dispatch.


Returns Policy

We inspect everything we send out carefully before it leaves us. We also do our utmost to package and protect our product so that it doesn't get damaged on its way. All of our hampers and favours are despatched in prime condition.   Please inspect the packaging prior to signing for it.



If your believe that the product has been damaged in transit or has not arrived in tip top condition, please contact us immediately by phone on 046-9435812 or by email on We will ask you to take a photograph of the product with all of its packaging and reserve the right to arrange for a courier to collect it.

Depending on the circumstances we will discuss either sending a replacement product to the recipient or refunding your payment.

Note: All refunds for orders placed online or over the telephone are credited back to the original credit card on which the order was purchased. A voucher to the same amount paid will be issued for all cash purchases.